SIPTAPI tsp or third party dialer

[Anonymous]

I know it isn't officially supported but has anyone had any luck getting http://sourceforge.net/projects/siptapi or something similar working on a NV7100 extension for outbound dialing?

[Anonymous]

Hello 404,

Take a look at AdvaTel's PhoneEasy: http://www.advatel.com.au/content/blogcategory/923/172/

This product is officially supported.

[Anonymous]

Thanks unified,

I looked into the product and spoke with a representative from AdvaTel.  It definitely looks like a good product with a lot to add to a NV7100 attendant position, and AdvaTel appears to be very responsive.  I will have applications for this product, but it really isn't what I am looking for for this application.

[Anonymous]

404,

What exacly are you looking for in regards to Clk2Dial & TAPI Integration?  (e.g. are you looking for TAPI intgration with some type of CRM system,  or just click to dial functionality from Outlook, Docs, Web Pages, etc.? 

[Anonymous]

As there were no more follow up questions or responses, I went ahead and flagged this post as "Assumed Answered".  If any of the responses on this thread assisted you, please mark them as Correct or Helpful as the case may be with the applicable buttons.  This will make them visible and help other members of the community find solutions more easily.  If you still need assistance or would like to supply any additional information, we would be more than happy to continue working with you on this - just let us know in a reply.

Thanks,
Matt

[Anonymous]

I'd like to resurrect this thread as I have the same question about CTI and external phone control.

I have setup Microsoft Lync to perform Remote Call Control (RCC) on a Polycom VVX registered to a 7100.  However rather than placing a call from that phone it calls the phone.  I know this isn't a supported product but I'd like to see if it's possible.

[Anonymous]

While never tested,  it's possible this would work with the right SIP/CSTA (SIP 2.0 Compliant) gateway between the Lync Server and 7100. See the following link for details: Deployment Tasks for Remote Call Control