I know it isn't officially supported but has anyone had any luck getting http://sourceforge.net/projects/siptapi or something similar working on a NV7100 extension for outbound dialing?
Hello 404,
Take a look at AdvaTel's PhoneEasy: http://www.advatel.com.au/content/blogcategory/923/172/
This product is officially supported.
Thanks unified,
I looked into the product and spoke with a representative from AdvaTel. It definitely looks like a good product with a lot to add to a NV7100 attendant position, and AdvaTel appears to be very responsive. I will have applications for this product, but it really isn't what I am looking for for this application.
404,
What exacly are you looking for in regards to Clk2Dial & TAPI Integration? (e.g. are you looking for TAPI intgration with some type of CRM system, or just click to dial functionality from Outlook, Docs, Web Pages, etc.?
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Thanks,
Matt
I'd like to resurrect this thread as I have the same question about CTI and external phone control.
I have setup Microsoft Lync to perform Remote Call Control (RCC) on a Polycom VVX registered to a 7100. However rather than placing a call from that phone it calls the phone. I know this isn't a supported product but I'd like to see if it's possible.
While never tested, it's possible this would work with the right SIP/CSTA (SIP 2.0 Compliant) gateway between the Lync Server and 7100. See the following link for details: Deployment Tasks for Remote Call Control