HI -
I've got a 6310 and our hosted VOIP provider is sending wrong caller ID information that being transmitted out a PRI. Is there a way to override outbound Caller ID per extension. i.e.. match dialing extension to the correct number to be shown on the external phone when ringing?
Thanks
Stuart,
Caller ID (ANI) can be overwritten in a few different places within the unit, but I would likely need to know more about the application by seeing the complete configuration and the debug output for a test call. Below are the typical debug commands we use.
debug sip stack message
debug voice verbose
debug isdn L2-formatted
Feel free to reply on this post with a "cleaned" version of your unit's configuration and the debug output and I would be glad to look it over. As one example of how this number might be changed, you can do a standard match and substitution on an egress trunk.
voice trunk T01 type sip
match ani 1000 substitute 5552000
match ani 1001 substitute 5553000
Hope this helps!
David
Stuart,
Caller ID (ANI) can be overwritten in a few different places within the unit, but I would likely need to know more about the application by seeing the complete configuration and the debug output for a test call. Below are the typical debug commands we use.
debug sip stack message
debug voice verbose
debug isdn L2-formatted
Feel free to reply on this post with a "cleaned" version of your unit's configuration and the debug output and I would be glad to look it over. As one example of how this number might be changed, you can do a standard match and substitution on an egress trunk.
voice trunk T01 type sip
match ani 1000 substitute 5552000
match ani 1001 substitute 5553000
Hope this helps!
David