Have a TA924, built a voice user on the TA924 and Meta, but it is not registering. Have attached output from the debug sip trunk-reg:
07:56:42.446 SIP.TRK-REG T01 5153696381 AcquireClient Requesting permission to acquire RegisterClient.
07:56:42.456 SIP.TRK-REG T01 5153696381 AcquireClient Permission granted - proceeding.
07:56:42.457 SIP.TRK-REG T01 5153696381 State change >> AcquireClient -> Registering
07:56:42.457 SIP.TRK-REG T01 5153696381 Registering Stopping RetryTimer.
07:56:42.458 SIP.TRK-REG T01 5153696381 Registering Stopping RolloverTimer.
07:56:42.463 SIP.TRK-REG T01 5153696381 Registering RegClient -> REGISTERING
07:56:42.463 SIP.TRK-REG T01 5153696381 Registering Starting RolloverTimer (3000 ms).
07:56:42.475 SIP.TRK-REG T01 5153696381 Registering RegClient -> UNAUTHENTICATED
07:56:42.475 SIP.TRK-REG T01 5153696381 State change >> Registering -> Unauthenticated
07:56:42.476 SIP.TRK-REG T01 5153696381 Unauthenticated Stopping RolloverTimer.
07:56:42.486 SIP.TRK-REG T01 5153696381 Unauthenticated RegClient -> REGISTERING
07:56:42.486 SIP.TRK-REG T01 5153696381 Unauthenticated Starting RolloverTimer (3000 ms).
07:56:42.495 SIP.TRK-REG T01 5153696381 Unauthenticated RegClient -> UNAUTHENTICATED
07:56:42.496 SIP.TRK-REG T01 5153696381 Unauthenticated Stopping RolloverTimer.
07:56:42.506 SIP.TRK-REG T01 5153696381 Unauthenticated RegClient -> REGISTERING
07:56:42.506 SIP.TRK-REG T01 5153696381 Unauthenticated Starting RolloverTimer (3000 ms).
07:56:42.517 SIP.TRK-REG T01 5153696381 Unauthenticated RegClient -> UNAUTHENTICATED
07:56:42.517 SIP.TRK-REG T01 5153696381 Unauthenticated Stopping RolloverTimer.
07:56:42.528 SIP.TRK-REG T01 5153696381 Unauthenticated RegClient -> REGISTERING
07:56:42.528 SIP.TRK-REG T01 5153696381 Unauthenticated Starting RolloverTimer (3000 ms).
07:56:42.539 SIP.TRK-REG T01 5153696381 Unauthenticated RegClient -> UNAUTHENTICATED
07:56:42.539 SIP.TRK-REG T01 5153696381 Unauthenticated Stopping RolloverTimer.
07:56:42.540 SIP.TRK-REG T01 5153696381 State change >> Unauthenticated -> Failed
07:56:42.540 SIP.TRK-REG T01 5153696381 Failed Stopping RolloverTimer.
07:56:42.541 SIP.TRK-REG T01 5153696381 Failed Starting ReregistrationTimer (180000 ms).
07:56:42.541 SIP.TRK-REG T01 5153696381 State change >> Failed -> ReleaseClient
07:56:42.542 SIP.TRK-REG T01 5153696381 ReleaseClient RegClient -> TERMINATED
07:56:42.543 SIP.TRK-REG T01 5153696381 State change >> ReleaseClient -> Idle
07:56:42.543 SIP.TRK-REG T01 5153696381 Idle No Pending Events are waiting.SJC-TA924e-1#
Mr. Shelton,
Thanks for posting to the Support Community! First, you may want to make sure you can "ping" or "traceroute" to the SIP registrar from the Adtran unit.. Next, verify the egress interface has "media-gateway ip primary" configured, your associated SIP trunk has a SIP server defined, and the voice user has a SIP-Identity configured that specifies authentication settings for the registration. If these items appear to be correct, we will likely need a bit more information to find out exactly what is happening. Generally, we would need to see the complete configuration and the output of the following debug commands when you issue "sip trunk-registration force-register".
debug sip stack message
debug voice verbose
Thanks!
David
Mr. Shelton,
Thanks for posting to the Support Community! First, you may want to make sure you can "ping" or "traceroute" to the SIP registrar from the Adtran unit.. Next, verify the egress interface has "media-gateway ip primary" configured, your associated SIP trunk has a SIP server defined, and the voice user has a SIP-Identity configured that specifies authentication settings for the registration. If these items appear to be correct, we will likely need a bit more information to find out exactly what is happening. Generally, we would need to see the complete configuration and the output of the following debug commands when you issue "sip trunk-registration force-register".
debug sip stack message
debug voice verbose
Thanks!
David
Mr. Shelton,
I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily. If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it. If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.
Thanks,
David