3rd Gen TotalAccess 908e v14 firmware licensing

[TVining]

I received a license activation code, and instructions to go to the link Https://www.adtran.com/licensing.  That link results in "The options entered were invalid"

When I look for the licensing options on the menu, it offers only AOS and another license, neither of which applies to my case.  

The instructions provided by AdTran do not work.  Anyone have a good step-by-step that actually works for activating this piece of equipment?

Of course, support won't help without a contract.

Thank you!

[BradR]

TVining-

You are correct in the url in your message is incorrect, I will get that corrected in the instructions. The correct way is to log into your MyAdtran, like you did, and go to the "License a Product page" from there you WOULD generate an AOS license since the TA908e runs Adtran Operating System (AOS).

[TVining]

Thank you, Brad.
Since no specific license server address was provided, I used the default and now the result of the license command is:
HOSTNAME#license activate <CODE HERE>
HOSTNAME#
2025.03.13 12:05:53 HTTP_CLIENT SEND_HEADER errorCode 0
2025.03.13 12:05:53 LICENSING.events No response from the server HTTP: Could not send initial message to HTTP server

I Also tried to use the provided GUI, but it's instructions also do not match what I am seeing on the portal.  It appears the portal has been updated and that team failed to tell anyone in the operational engineering section.

I have a customer down and would really like to get this unit working so I can place some trust in Adtran as a solution.