trying to get outbound fax to work any ideas?
inbound is fine.
I got it working.
Mark from Adtran contacted me, he pointed out that I had two Adtran 7000's on the BCS and I needed to set the priority lower on the 7100 that I wanted to send the fax to. After that the BCS sent sip calls to the 7100 that I had the debug running on.
At what point is it failing?
Are you using SIP trunks to send the fax to the PSTN?
sip trunk to the 7100. debuging 7100 I see nothing coming from the BCS. on the BCS I see it attempting in the fax que but it fails.
Brian,
I would start with a PCAP from the UC server to see if there is an INVITE destined to the correct IP address for the NetVanta 7100. The software log (c:\ADTRANLogs\) would be also be a good thing to look at by searching for the number you are trying to send a fax to. A dialing restriction could potentially cause something like this.
Thanks,
Matt
I got it working.
Mark from Adtran contacted me, he pointed out that I had two Adtran 7000's on the BCS and I needed to set the priority lower on the 7100 that I wanted to send the fax to. After that the BCS sent sip calls to the 7100 that I had the debug running on.
That Mark guy must be pretty good! Actually Adam Ackerman gets credit for this!
Glad it is working now!