Voice to Email Configuration Issue

[phonealchemist]

All,

I'm having trouble configuring VMail to Email in that I can't tell what or why exactly why this customer's email provider is rejecting the message. Maybe someone can look at the debug system output I have here and give me a hint?

SMTP Response: 220 blnmtdc2svavs.cluster2.bresnan.net ESMTP

To SMTP server: EHLO [72.174.99.254]

To SMTP server: 22 bytes of data

SMTP Response: 250-blnmtdc2svavs says EHLO to 72.174.99.254:1030

SMTP Response: 250-AUTH=LOGIN

SMTP Response: 250-AUTH LOGIN

SMTP Response: 250-STARTTLS

SMTP Response: 250-8BITMIME

SMTP Response: 250-XDUMPCONTEXT

SMTP Response: 250-PIPELINING

SMTP Response: 250 ENHANCEDSTATUSCODES

To SMTP server: STARTTLS

To SMTP server: 10 bytes of data

SMTP Response: 220 continue

To SMTP server: AUTH PLAIN

To SMTP server: 12 bytes of data

Invalid server message: 500 5.5.2 unrecognized command

Any ideas?

[Anonymous]

From the debug this appears to be a current issue we are working on resolving.  As a workaround, you can try downgrading to R10.7.1.

Thanks,

Matt

[Anonymous · Accepted solution]

This issue should be resolved with AOS R10.9.2.  Can you upgrade to it and post back the result?

Thanks,

Matt

[phonealchemist]

My apologies for not getting back to you on this Matt. I was able to get around this problem initially by downgrading to the latest 10.7.x AOS revision. I'll set up a maintenance window with the customer and report back.