I have a few 7100's out there running R10.11.0.E and VVX series phones. I get reports of BLF keys getting "stuck" showing a user as busy when they are not. The only way I have found to reset this by bouncing the 7100. It is usually not a problem but a little annoying to the customers. Is there a quicker way of reseting the status of a user? Also is there anything we can do to prevent the issue?
I just wanted to update this post to mention this issue was related to a memory leak that was fixed recently in AOS R11.3.0. Upgrading to that version should prevent this issue from happening.
Thanks,
Matt
I just wanted to update this post to mention this issue was related to a memory leak that was fixed recently in AOS R11.3.0. Upgrading to that version should prevent this issue from happening.
Thanks,
Matt
Well, the system is at it again. Currently running R11.4 and i have a Status button stuck. It has been running for months without this happening so i figured that the code resolved the issue. Is there a less disruptive way to force a refresh than a system reboot?
I'm having this issue, as well. Any ideas? It's annoying, and this shouldn't be happening.