We have two locations currently using NetVanta 7100's that work fine. Users at each location can 4 digit dial each other over the VPN with no problem.
A third 7100 at a new location has been deployed and everything but the interoffice dialing is working on this device. IPSec connectivity is good between the 3 locations, all subnets reachable between the 7100's. Trunk Accounts & Groups on each NetVanta is basically identical aside from destination SIP server IP address. "Reject External" option Trunk Account option is checked for all locations, this has never prevented Site's A & B from communicating.
Problem:
Site A & B can interoffice dial to each other and to Site C(New 7100). Site C cannot interoffice dial to Site A or B.
Debug voice verbose:
17:05:46.729 PM.2212 Ca:0 SipPM_Idle call-leg (P:0x546df90 S:0x0) -> Offering (Remote Inviting)
17:05:46.729 PM.2212 Ca:0 SipPM_Idle rcvd: INVITE
17:05:46.730 PM.2212 Ca:0 State change >> SipPM_Idle->SipPM_Trying
17:05:46.730 PM.2212 Ca:0 Looking up source address for destination 10.10.23.109
17:05:46.730 PM.2212 Ca:0 call-leg (0x546df90) -> src: 10.10.23.1 : 5060 dst: 10.10.23.109 : 5060
17:05:46.735 PM.2212 Ca:0 SipPM_Trying sent: 100 Trying
17:05:46.738 PM.2212 Ca:0 SipPM_Trying sent: SA->Appearance On
17:05:46.738 SA.2212 Ca:0 Idle rcvd: AcctPhoneMgr_appearance(ON) from PM
17:05:46.739 SA.2212 Ca:0 Idle State change >> Idle->DigitGathering (CAS_ReqDigits)
17:05:46.739 SA.2212 Ca:0 DigitGathering sent: AcctPhoneMgr_cachg(CAS_ReqDigits) to PM
17:05:46.739 PM.2212 Ca:0 State change >> SipPM_Trying->SipPM_Pending
17:05:46.739 PM.2212 Ca:0 SipPM_Pending sent: SA->Dial Digit
17:05:46.739 SA.2212 Ca:0 DigitGathering rcvd: AcctPhoneMgr_dialDigit(2001#) from PM
17:05:46.740 SA.2212 Ca:0 DigitGathering Named-digit-timeout waiting 0 seconds for more digits
17:05:46.740 SA.2212 Ca:0 DigitGathering State change >> DigitGathering->DigitGathering (CAS_Active)
17:05:46.740 SA.2212 Ca:0 DigitGathering sent: AcctPhoneMgr_cachg(CAS_Active) to PM
17:05:46.741 SA.2212 Ca:0 DigitGathering sent: call to SB
17:05:46.741 SA.2212 Ca:0 DigitGathering State change >> DigitGathering->CallPending (CAS_Active)
17:05:46.741 SB.CALL 2213 Idle Called the call routine with 2001
17:05:46 SB.TGMgr For dialed number 2001, against template 20XX, on TrunkGroup SIP CORPORATE-BOCA, the score is 3000
17:05:46.742 SB.CALL 2213 Idle No LOCAL station matched dialed number (2001)
17:05:46.742 SB.CCM isMappable:
17:05:46.742 SB.CCM : Call Struct 0x3f52010 : Call-ID = 2213
17:05:46.742 SB.CCM : Org Acct = 2212 Dst Acct = T02
17:05:46.743 SB.CCM : Org Port ID = SipPhone 0/0 Dst Port ID = unknown 0/0
17:05:46.743 SB.CCM : SDP Transaction = CallID: 2213
17:05:46.743 SB.CCM : SDP Offer = 0x03deed10, (10.10.23.109:3000)
17:05:46.743 SB.CCM isMappable: Call Connection Type is RTP_TO_RTP
17:05:46.744 SB.CCM handleRtpToRtp: Modifying SDP Offer
17:05:46.745 SB.CCM translateOffer: offer codec list: G722 PCMU PCMA G729
17:05:46.745 SB.CCM translateOffer: revised offer codec list: PCMU G729
17:05:46.746 SB.CCM translateOffer: codec list after answerer: PCMU G729
17:05:46.746 SB.CCM translateOffer: DTMF signaling: answerer has no restrictions configured, passing offer(NTE 101) through
17:05:46.747 SB.CCM translateOffer: success
17:05:46.747 SB.CALL 2213 Idle Call sent from 2212 to T02 (2001)
17:05:46.748 SB.CALL 2213 State change >> Idle->Delivering
17:05:46.748 SA.2212 Ca:0 CallPending rcvd: callResponse from SB
17:05:46.748 SA.2212 Ca:0 CallPending State change >> CallPending->Calling (CAS_Active)
17:05:46.748 TA.T02 05 State change >> TAIdle->TAOutGoing (TAS_Delivering)
17:05:46.749 TM.T02 05 SipTM_Idle State change >> SipTM_Idle->Delivering
17:05:46.749 TM.T02 05 Delivering Applying E.164 settings to called party number (2001)
17:05:46.749 TM.T02 05 Delivering Skipping E.164 conversion due to voice international-prefix setting
17:05:46.749 TM.T02 05 Delivering Applying E.164 settings to calling party number (2212)
17:05:46.750 TM.T02 05 Delivering From user grammar setting is: domestic
17:05:46.750 TM.T02 05 Delivering Skipping E.164 conversion due to From user grammar setting
17:05:46.750 TM.T02 05 Looking up source address for destination 10.10.20.1
17:05:46.750 TM.T02 05 call-leg (0x546db30) -> src: 10.10.13.3 : 5060 dst: 10.10.20.1 : 5060
17:05:46.751 TM.T02 05 SDP DPI call ID 2213 : No media bin.
17:05:46.751 TM.T02 05 Processing new SDP entries.
17:05:46.752 TM.T02 05 Checking for internal Media Gateway IP Address
17:05:46.752 TM.T02 05 RTP Channel is NULL, Media Gateway must not be involved in call
17:05:46.752 TM.T02 05 Undo of previous operation not required (RTP NAT Entry for 10.10.23.109:3000 not found)
17:05:46.752 TM.T02 05 Checking for internal Media Gateway IP Address
17:05:46.752 TM.T02 05 Given RTP Channel is null, checking for hairpinned RTP Channel
17:05:46.752 TM.T02 05 RTP Channel is NULL, Media Gateway must not be involved in call
17:05:46.753 TM.T02 05 No action taken, IPv4 firewall is not enabled
17:05:46.755 TM.T02 05 Delivering call-leg -> Inviting
17:05:46.755 TM.T02 05 Delivering sent: INVITE
17:05:46.756 SB.CALL 2213 Delivering Called the deliverResponse routine from Delivering
17:05:46.756 SB.CALL 2213 Delivering DeliverResponse(accept) sent from T02 to 2212
17:05:46.756 SA.2212 Ca:0 Calling rcvd: deliverResponse from SB
17:05:46.756 SA.2212 Ca:0 Calling sent: AcctPhoneMgr_info to PM
17:05:46.757 PM.2212 Ca:0 SipPM_Pending warn: AcctPhoneMgr_info
17:05:46.780 TM.T02 05 Delivering rcvd SIP call-leg response: 404 Not Found
17:05:46.782 TM.T02 05 Delivering call-leg -> Disconnected
17:05:46.782 TM.T02 05 Delivering State change >> Delivering->SipTM_Closing
17:05:46.782 TM.T02 05 SipTM_Closing sent: TA->Clear
17:05:46.782 TM.T02 05 SipTM_Closing call-leg -> Terminated
17:05:46.783 TA.T02 05 TAOutGoing rcvd: clear from TM
17:05:46.783 TA.T02 05 State change >> TAOutGoing->TATrunkClearing (TAS_Clearing)
17:05:46.783 TM.T02 05 SipTM_Closing tachg -> TATrunkClearing
17:05:46.784 TM.T02 05 SipTM_Closing State change >> SipTM_Closing->SipTM_Terminated
17:05:46.784 TM.T02 05 SipTM_Terminated sent: TA->AppearanceOff
17:05:46.784 TM.T02 05 SipTM_Terminated State change >> SipTM_Terminated->SipTM_Idle
17:05:46.784 SB.CALL 2213 Delivering Called the clearCall routine
17:05:46.784 SB.CALL 2213 Delivering No available resources on call from 2212 to T02 (last attempt)
17:05:46.785 SB.CALL 2213 State change >> Delivering->Clearing
17:05:46.785 TA.T02 05 TATrunkClearing rcvd: appearance off from TM
17:05:46.785 TA.T02 05 State change >> TATrunkClearing->TAClearingComplete (TAS_Clearing)
17:05:46.785 TA.T02 05 TATrunkClearing Processing an appearance OFF
17:05:46.785 SA.2212 Ca:0 Calling rcvd: clearCall from SB
17:05:46.785 SA.2212 Ca:0 Calling sent: clearResponse(pass) to SB
17:05:46.786 SA.2212 Ca:0 Calling State change >> Calling->Idle (CAS_Idle)
17:05:46.786 SA.2212 Ca:0 Idle sent: AcctPhoneMgr_cachg(CAS_Idle) to PM
17:05:46.787 PM.2212 Ca:0 SipPM_Pending call-leg (P:0x546df90 S:0x0) -> Disconnected (Local Reject)
17:05:46.788 PM.2212 Ca:0 SipPM_Pending CallLegStateChanged to Disconnected.
17:05:46.788 PM.2212 Ca:0 State change >> SipPM_Pending->SipPM_Closing
17:05:46.788 PM.2212 Ca:0 SipPM_Closing sent: SA->Appearance Off
17:05:46.788 PM.2212 Ca:0 Call Failed: rejecting with 404, result = 1
17:05:46.788 PM.2212 Ca:0 State change >> SipPM_Closing->SipPM_Terminated
17:05:46.789 PM.2212 Ca:0 State change >> SipPM_Terminated->SipPM_Idle
17:05:46.789 SB.CALL 2213 Clearing Called the clearResponse routine
17:05:46.789 SB.CALL 2213 State change >> Clearing->CallIdlePending
17:05:46.790 SB.CCM release:
17:05:46.791 SB.CCM : Call Struct 0x3f52010 : Call-ID = 2213
17:05:46.791 SB.CCM : Org Acct = 2212 Dst Acct = T02
17:05:46.791 SB.CCM : Org Port ID = SipPhone 0/0 Dst Port ID = SipTrunk 0/0.68
17:05:46.791 SB.CCM : SDP Transaction = CallID: 2213
17:05:46.791 SB.CCM : SDP Offer = 0x03deed10, (10.10.23.109:3000)
17:05:46.792 SB.CCM release: Call Connection Type is RTP_TO_RTP
17:05:46.792 SB.CALL 2213 CallIdlePending ClearResponse sent from 2212 to T02
17:05:46.792 SA.2212 Ca:0 Idle rcvd: AcctPhoneMgr_appearance(OFF) from PM
17:05:46.792 SA.2212 Ca:0 Idle sent: AcctPhoneMgr_cachg(CAS_Idle) to PM
17:05:46.792 PM.2212 Ca:0 SipPM_Idle Unexpected CAS State
17:05:46.793 TA.T02 05 TAClearingComplete clearResponse event accepted
17:05:46.793 TA.T02 05 TAClearingComplete Clear Local Variables
17:05:46.793 TA.T02 05 State change >> TAClearingComplete->TAIdle (TAS_Idle)
17:05:46.793 TM.T02 05 SipTM_Idle tachg -> TAIdle
2017.08.30 17:05:47 SMDR 2213 08/30/2017 17:05:46 0.0 0 I 00/00 Mike Mundy 2212 00/00 T02 2001 0 N
"17:05:46.747 SB.CALL 2213 Idle Call sent from 2212 to T02 (2001)"
"17:05:46.780 TM.T02 05 Delivering rcvd SIP call-leg response: 404 Not Found"
Do you have the voice grouped-trunks configured correctly to allow the digit patterns on the appropriate trunks?
In this example, is T02 the correct trunk to reach Site C (assuming that you're originating from A or B)?
Each site will need a minimum of two SIP trunks with grouped-trunk configurations for the other two sites, with matching digit patterns specified of the extensions at that site. You may also need other trunks or patterns to reach the PSTN.