7100 Call Logs

[Anonymous]

I need to see the incoming call logs with call lengths in the 7100.  All the out of box reports that I am seeing only show the last 24 hours of logs and the reports are not very specific.  Is there a way to export a multiple-day log to csv or other format where I can create a custom report?  Is there something in the system that is already setup for this so that I won't have to create a custom report?

Thanks,

Justin H.

[Anonymous · Accepted solution]

Justin, please reference the SMDR (Station Messaging Detail Records) article located here:

SMDR allows you to send logs to an external syslog server or (as of A5.01), save logs locally to CFLASH. These logs include, among other things, the call length.

[Anonymous]

Thanks Jay!  I was able to use that doc to help me parse the syslog into a database table and create reports from there.