can't access phones web interface

[frank6160]

Have a user at an "operator" position I need to disable the pop up of a second call while on a call. Found sets IP address but can't open web browser to it or any set. Also can't ping them.Using default IP addresses.

[Anonymous]

frank6160 wrote:

Have a user at an "operator" position I need to disable the pop up of a second call while on a call. Found sets IP address but can't open web browser to it or any set. Also can't ping them.Using default IP addresses.

The best method here would be to disable call-waiting in the PBX. What is the phone registered to?

[Anonymous · Accepted solution]

I'm linking this post to the other you made on this issue:

Here was the result:

The behavior you're describing is normal for ADTRAN phones. The call would either need to be answered or ignored in order to transfer the first call. Ignoring the call does allow you to proceed with transferring the first call without having to answer the second.

Thanks,

Matt

[Anonymous]

I also wanted to link to this post that describes how to login to the web interface of an IP 700 phone:

[frank6160]

Thanks for the link. Will help in future. We came up with another solution for site where I needed acces to phones web interface.