removing old reservations from an 854-6

[tkovacs]

I just switched over to an adtran 854-6 router with the install of fidium fiber. I replaced a piece of network hardware that was using a fixed IP address (192.10.40.2) and I want to reserve that address for the new hardware.  I can see the new hardware on the attune app but when I try to reserve 192.10.40.2 for it the app complains the the address is already in use by the old hardware even though the old hardware is unplugged and off the network. I can't find any way to get the attune app to remove the old hardware from its tables.

Anyone have an idea how to do this?

Terry Kovacs

[tkovacs]

I was able to move the old hardware to a new address reservation (192.168.40.99) and assign 192.168.40.2 to the new hardware but the issue of removing the old hardware from the adtran tables remains.

[gluhman]

The ability to remove or "Forget" a device might be limited depending on how the Attune app is setup.  Fidium controls the ATTUNE app and you would need to contact Fidium to 100% verify. 

A quick way to check would be to look up the device and see if the "Forget" option is available.

If it is enabled you should be able to find the device you want to forget, in the "Devices" list in the "People" section of the app.  On the device list tap on the three dots " ..." on the right-hand side of the device listing, a menu should appear at the bottom of the app and the forget option should be the last thing in that overlay screen. 

Deleting a reservation should have a similar process, if you can get into the reservation there would be a delete option at the bottom of the page.  If those options are not available, I would contact Fidium and see if they can assist you in removing the device from their end.