We recently worked through a NetVanta 8044M reboot issue with ADTRAN support that turned out to be known bug. We discovered this after we had a box reboot in mid-October and then a different box at the end of December. After each occurrence I ruled out DC power loss, so I opened up a ticket with ADTRAN after the second occurrence. In a few days I was able to get confirmation that this was a known issue.
Here are some details:
- ADTRAN issue CN-15693, not currently noted in any current release notes. I've asked for it to be documented in future release notes.
- The issue relates to MAC addresses and a thread competing with another thread and it getting out of order.
- CE 5.3 and higher have the fix for this reboot bug. From what I understood from the technical support person, all previous releases, including CE 3.4, have this issue. The current release (as of January 2015) is CE 6.2.
- the "show assertions" command to show the confirmatory log output (below) is restricted to ADTRAN personnel.
Frank
Box 1
10/13/14 16:35:16: Fatal: "..\..\..\System\System_Init.cpp"; line 97; thread "bcmDPC"
10/13/14 16:35:16: SW Version: G03.09, Build: G03.163
10/13/14 16:35:16: Stack Usage/Total: 1408/16336
10/13/14 16:35:16: Stack[ 0]: 0xAB6074
10/13/14 16:35:16: Stack[ 1]: 0xAB1530
10/13/14 16:35:16: Stack[ 2]: 0x710548
10/13/14 16:35:16: Stack[ 3]: 0x7685E4
10/13/14 16:35:16: Stack[ 4]: 0x7FB178
10/13/14 16:35:16: Stack[ 5]: 0xA1F474
10/13/14 16:35:16: Stack[ 6]: 0xA1FC74
10/13/14 16:35:16: Stack[ 7]: 0xA20164
10/13/14 16:35:16: Stack[ 8]: 0x76871C
10/13/14 16:35:16: Stack[ 9]: 0x459E2C
10/13/14 16:35:16: Stack[10]: 0x459DF
Box 2
12/30/14 23:30:34: Fatal: "..\..\..\System\System_Init.cpp"; line 97; thread "bcmDPC"
12/30/14 23:30:34: SW Version: G03.09, Build: G03.163
12/30/14 23:30:34: Stack Usage/Total: 1408/16336
12/30/14 23:30:34: Stack[ 0]: 0xAB6074
12/30/14 23:30:34: Stack[ 1]: 0xAB1530
12/30/14 23:30:34: Stack[ 2]: 0x710548
12/30/14 23:30:34: Stack[ 3]: 0x7685E4
12/30/14 23:30:34: Stack[ 4]: 0x7FB178
12/30/14 23:30:34: Stack[ 5]: 0xA1F474
12/30/14 23:30:34: Stack[ 6]: 0xA1FC74
12/30/14 23:30:34: Stack[ 7]: 0xA20164
12/30/14 23:30:34: Stack[ 8]: 0x76871C
12/30/14 23:30:34: Stack[ 9]: 0x459E2C
12/30/14 23:30:34: Stack[10]: 0x459DFC