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Anonymous
Not applicable
‎07-27-2017 02:55 PM

Long Dial Times

We have an issue with our NetVanta 7100 using IP706s where when dialing outbound it takes about 5-10 seconds for the call to connect and start ringing.  I've looked for options on changing this delay but haven't had any luck.  Does any know how to resolve this?

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jayh
Honored Contributor
Honored Contributor
‎07-27-2017 03:06 PM

Re: Long Dial Times

This sounds like a dialplan issue where there's a timeout waiting for more digits. If the user dials a # after the number does the call complete immediately? 

North American numbering? Are they dialing 7 digits, 10 diguts, or 1 + 10 digits?

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Anonymous
Not applicable
‎07-27-2017 03:34 PM

Re: Long Dial Times

I did compare the dial plan to a working site and didn't see any differences.

Hitting # they report it is slightly faster.  North American numbering and dialing 10 digits.

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