I have a new installation of a 7100 running VVX 500 phones. I have added system speed dials to the unit and want to push those out to all the phones. They are properly being added to the 000000000000-directory.xml file, but when i try to update directories in the GUI, they do not push out to the MAC-directory.xml files. The files that are updated are actually incomplete. The new file only contains about half of the system users, and no other entries. Is this a failure of the GUI? Is there a console command that will do the same job?
This is an issue we are aware of and are working on a software fix. As a workaround you can delete the mac-directory.xml file for a particular phone and then rebuilt it to populate the mac-directory.xml file correctly. If it works for one phone, you can use the following procedure to apply this workaround to all Polycom phones:
Thanks,
Matt
This is an issue we are aware of and are working on a software fix. As a workaround you can delete the mac-directory.xml file for a particular phone and then rebuilt it to populate the mac-directory.xml file correctly. If it works for one phone, you can use the following procedure to apply this workaround to all Polycom phones:
Thanks,
Matt
That did it. Thanks
Hi,
with the end of life for Flash - is there a cli command to update the polycom phone directories?
Thanks,
Frank