Incoming calls on PRI are being forwarded to external number (mobile phone). System passes caller ID. User would prefer the sites number instead of passed caller number so he can tell a forwarded business call instead of a personal call directly to his mobile.
Frank, do you have an ANI substitution to match $ and substitute your main number on the PSTN trunk? If not, please add one using the instructions in this guide:
Enhanced ANI and DNIS Substitution in AOS Voice Products
Thanks
Jay