URL Filter Issues

[moulegend]

Good Morning All,

I have a NetVanta 5305 router without a websense server in which I have enabled URL filtering along with Top Website reports.  With that being said, as soon as I apply the web filter to an interface assignment I am no longer able to download windows updates, adobe updates, or any .exe files from the web.  I have tried removing all websites from the blocked portion and as soon as I apply the filter to the interface the same thing happens.  If I turn off the web filter and set it to <none> on the specified interface, everything operates as it should except I'm not blocking the sites I need to.

Is there a reason why a simple web filter blocking a few sites would not allow downloading updates or .exe files on an interface?

Thank you for your help,

James

[Anonymous]

moulegend:

Thank you for asking this question in the support community.  When you get a chance, would you mind replying and attaching a copy of the current configuration (please remember to remove any sensitive information to the organization)?  I will be happy to review the configuration for you, and provide any assistance I can.  Furthermore, please, do not hesitate to reply with any additional questions or information.

Also, here is the Configuring Top Website Reporting and URL Filtering in AOS guide for reference.

Levi

[moulegend]

See attached.

[Anonymous]

moulegend:

Thank you for replying and attaching the configuration.  I do not see anything in the configuration that would be blocking the traffic you mentioned.  I recommend you upgrade the ADTRAN firmware to the current maintenance release listed on the ADTRAN website, which is R10.9.4 at the time of this post.

Levi