Netvanta 160 needs to be rediscovered and reconfigured if it loses connection to the router that is controlling it. Is this typical behavior? What can I do to troubleshoot this?

[andres17]

NetVanta 160 needs to be removed, rediscovered and reconfigured if it loses connection to the router that is controlling it. Is this typical behavior? What Can I do to troubleshoot this? Thank you.

[Anonymous]

andres17:

Thank you for asking this question in the support community.

Unfortunately, this is not typical behavior, and this would best be troubleshot with Technical Support.  I suggest you open a new ticket, and then you can come back to this post and indicate what the problem was to assist other community members, if they have a similar scenario.

- Open a webticket by clicking on this link: https://www.adtran.com/openacase

- Open a ticket by emailing support@adtran.com

- Open a ticket by phone by calling 1-888-423-8726

Levi