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andres17
New Contributor
‎11-21-2014 09:48 AM

Netvanta 160 needs to be rediscovered and reconfigured if it loses connection to the router that is controlling it. Is this typical behavior? What can I do to troubleshoot this?

NetVanta 160 needs to be removed, rediscovered and reconfigured if it loses connection to the router that is controlling it. Is this typical behavior? What Can I do to troubleshoot this? Thank you.

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Anonymous
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‎12-05-2014 01:39 PM

Re: Netvanta 160 needs to be rediscovered and reconfigured if it loses connection to the router that is controlling it. Is this typical behavior? What can I do to troubleshoot this?

andres17:

Thank you for asking this question in the support community.

Unfortunately, this is not typical behavior, and this would best be troubleshot with Technical Support.  I suggest you open a new ticket, and then you can come back to this post and indicate what the problem was to assist other community members, if they have a similar scenario.

- Open a webticket by clicking on this link: https://www.adtran.com/openacase

- Open a ticket by emailing support@adtran.com

- Open a ticket by phone by calling 1-888-423-8726


Levi

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