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elafond
New Contributor
‎09-12-2017 09:42 AM

IP706 VMAIL soft key

Hello everyone.

I am using an adtran ip706.

When receiving an inbound call, there is a soft key on the screen called "VMAIL" when pressed, it should redirect the call to the voicemail.

What is currently happening is that, when the key is pressed, the call is being redirected but to the voicemail in general (it asks for the extension number and the pin) and not the extension's voicemail.

Do you guys know what should be put and in which field of the phone's web page?

Thank you!

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